Vendor cert not visible in device’s ‘Polled Metric Families’ tab at all


Article ID: 193010


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


A device discovered in two environments shows different Metric Family entries for Polled Metric Families.
One system shows one Metric Family with a single supported Vendor Certification.
Another system shows one Metric Family multiple times, each with a different Supported Vendor Certification listed.
Why don't both systems show the same Metric Family entries?


Vendor Certification Priority Group customization's are missing.


Release : 3.7

Component : IM Reporting / Admin / Configuration


Ensure the Vendor Certification Priority Grouping configured for the Metric Family on both systems matches.

Additional Information

If after making the changes to the MF VCP, if the changes aren't seen on the device, run an Update Metric Family against the Metric Family on the affected device.