How to bypass reputation verdicts for an IP or network without exempting messages from spam scanning

Products

• Messaging Gateway

Issue/Introduction

In some cases, it is necessary to bypass the Symantec Global Bad Senders reputation list for an email source but the source is not fully trusted so spam scanning needs to performed for messages from that source. Adding the IP or network to the Local Good Sender IP list will exempt the email source from Symantec Global Bad Sender verdicts but has the addition effect of bypassing spam scanning.

Environment

Component : Messaging Gateway

Resolution

Workaround

Adding the IP or network to the Internal Mail Hosts list will cause all reputation scanning for the mail source, including connection classification, to be bypassed but all other applicable filtering modules will be applied to the message.

Administration > Configuration > host > Internal Mail Hosts

Additional Information

For more information on Internal Mail Hosts implications, see the following article:

Functions bypassed in Messaging Gateway through domain or IP whitelist