SSH keys for SaaS Clarity

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Article ID: 192977

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How do I get SSH Keys for my Clarity SaaS environment from the Broadcom side? This may be needed if doing an integration with SFTP.

Environment

Release : All supported releases 

Component : CA PPM SAAS APPLICATION

Resolution

Open a Support Broadcom case. To help expedite your request, make sure that all the information described below is provided in the Support Broadcom case:

  • Environment URL(s): URL: <https://cppm1111.ondemand.ca.com>
  • PSC Approval: <The approval for this request from PSC (Primary Support Contact) added to the case (e-mail, screenshot)>

Note: No downtime is required.