SSH keys for SaaS Clarity

Products

• Clarity PPM SaaS

Issue/Introduction

How do I get SSH Keys for my Clarity SaaS environment from the Broadcom side? This may be needed if doing an integration with SFTP.

Environment

Release : All supported releases 

Component : CA PPM SAAS APPLICATION

Resolution

The customer has to generate the keys and share the public key with us for passwordless authentication. We can use one key for all the environments. Broadcom will not generate the keys.

Open a Support Broadcom case. To help expedite your request, make sure that all the information described below is provided in the Support Broadcom case:

• Environment URL(s): URL: <https://example.ondemand.ca.com> & SSH Key

Note: No downtime is required.