How can I get SSH keys from PPM on SaaS environment?

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Article ID: 192977

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

For requesting SSH Keys of my PPM SaaS environment from Broadcom side.

Environment

Release : All supported releases 

Component : CA PPM SAAS APPLICATION

Resolution

Open a Support Broadcom case is required.
To help expedite your request, make sure that all the information described below be on the Support Broadcom case:

•Environment URL(s): URL: <https://cppm1111.ondemand.ca.com>
PSC Approval: <The approval for this request from PSC (Primary Support Contact) be explicit on this case (e-mail, screenshot)>
•Down Time (Hours): No, downtime is required.
•Schedule requested: a date range desired; (between 5PM EST on March,20 and 5AM EST March,23)