libclntsh.so" is not a 64-bit client shared library.

Products

• CA Workload Automation AE

Issue/Introduction

Autosys 12.x fails with below error during the Database Validation steps:

 

Database Validation
-------------------

Error:
[CAUAJM_E_119009] Unable to determine the bitness of the library. Or,
"libclntsh.so" is not a 64-bit client shared library.

PRESS <ENTER> TO ACCEPT THE FOLLOWING (OK):

Cause

Oracle 64 bit client is already installed, but is missing the exact library (libclntsh.so).  The installer is looking for libclntsh.so file

 

Resolution

Create a soft link libclntsh.so  pointing to libcltnsh.so.12.1  (or libcltnsh.so.19.1 for 19c)) and retry the installer.