PAM : Error occurred during update. Reason: keystore was tampered with, or password was incorrect
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Article ID: 192941
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Updated On:
Products
CA Privileged Access Manager (PAM)CA Privileged Access Manager - Cloakware Password Authority (PA)CA Privileged Access Manager - Server Control (PAMSC)
Issue/Introduction
Unable to open PAM client.
Error occurred during update. Reason: keystore was tampered with, or password was incorrect
Environment
Privileged Access Manager, all versions
Cause
The cacerts file used by the PAM client is corrupted and can no longer be used.
Resolution
Replacing the cacerts file with a file copied from a system where it is working, or reinstalling the PAM Client, will resolve the problem.Uninstall and reinstall PAM client