Azure probe connection failures when trying to setup a profile

Article Id: 192934
Status: Published
Updated On: 12-06-2020 16:30
Products:
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES , DX Infrastructure Management
Issue/Introduction:

Azure probe connection failures when trying to setup a profile 

 

Error captured in the azure.log

INFO  [Service Health Collector 0, azure] PERF: START: Collecting services health
DEBUG [Service Health Collector 0, azure] buildAzureQOSAndAlarm()start
DEBUG [Service Health Collector 0, azure] Url from cfg is : https://azurecomcdn.azureedge.net/en-us/status/feed/
ERROR [Service Health Collector 0, azure] HealthRSSDataCollector::Error reading from, could not create Reader https://azurecomcdn.azureedge.net/en-us/status/feed/

 

 

Cause:

Invalid url in the azure probe health_rss_url key

Environment:

Release : 20.1

Component : UIM - AZURE

Resolution:

1. Deactivate the azure probe via IM

2. Select the azure probe, press the Ctrl key as you right-click the probe, and then select Raw Configure.

3. With the setup section highlighted, locate the health_rss_ur key, and click Edit Key to enter the new url

4. Replace https://azurecomcdn.azureedge.net/en-us/status/feed/ with https://status.azure.com/en-us/status/feed

5. Click OK on the Edit menu

6. Click OK on the Raw Configure menu

7. Activated the azure probe and verify the following entry in the azure.log

Url from cfg is : https://status.azure.com/en-us/status/feed