Clarity PPM - Does audit logging capture a direct database update?

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Article ID: 192929

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

I have manually inserted information into the Clarity database but the audit logging isn't capturing it. Is this expected?

Environment

Release : 15.6.1

Component : CA PPM APPLICATION

Resolution

When a direct database update is performed, the process to capture the transaction, and log it in the audit logging, is bypassed. This information will not be logged in the Clarity application.

It is not recommended nor supported to perform manual database updates, using xog is preferred.