Clarity PPM - option to customize notification format

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Clarity PPM allows admins to configure notification templates via Data administration > Notifications. The systems uses the same notification format across all functional areas (projects/risk/issue etc).

Is there a configuration option which allows admins to customize email notifications for the available functional areas?

Resolution

• There is no configuration option to customize email notification formats for individual functional areas.
• The current notification formatting allows you to configure a common setting, like replacing the system format with own custom logo, header/footer text, and style options within the email body.