Clarity PPM - option to customize notification format
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Clarity PPM - option to customize notification format

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Article ID: 192928

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Clarity PPM allows admins to configure notification templates via Data administration > Notifications. The systems uses the same notification format across all functional areas (projects/risk/issue etc).

Is there a configuration option which allows admins to customize email notifications for the available functional areas?

Resolution

  • There is no configuration option to customize email notification formats for individual functional areas.
  • The current notification formatting allows you to configure a common setting, like replacing the system format with own custom logo, header/footer text, and style options within the email body.