Clarity PPM - option to customize notification format

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Article ID: 192928

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Clarity PPM allows admins to configure notification templates via Data administration > Notifications. The systems uses the same notification format across all functional areas (projects/risk/issue etc).

Is there a configuration option which allows admins to customize email notifications for the available functional areas?


Environment

Release : 15.8.0.1

Component : CLARITY PPM 

Resolution

As of PPM 15.8.0.1 there is no configuration option to customize email notification formats for individual functional areas. The current notification formatting allows you to configure a common setting, like replacing the system format with own custom logo, header/footer text, and style options within the email body.

 

Additional Information

For more information on configuring notifications and notification templates within clarity PPM please visit TECHDOCs.

Customers can raise an enhancement request for this feature via their voting representative. More details on the relevant PPM enhancement process available on referenced community POST