HTTPS monitor giving error 9620

Products

• CA App Synthetic Monitor
• DX Application Performance Management

Issue/Introduction

HTTPS monitor giving error 9620 Messages about SSL certificates have expired.

Environment

 

Component : ASM

Resolution

Checked monitor settings : Verify certificates was enabled


The alerts can be disabled easily  by clearing the Verify certificate checkbox in configuration settings of the Advanced Setting in the monitor. Alerts are sent one month, one week, and one day before SSL certificate expiration.


Note: You are responsible for getting and maintaining those certificates for that domain