FLT Files building up in HarvesterWork directory

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Article ID: 192905

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

FLT files are building up in the HarvesterWork directory. The realtimereapererrors*.log file shows messages like this:

 

02:01:09 Severity 1 - RPA15: Failed to open file: d:\apps\NFA\Netflow\datafiles\ReaperArchive15\<address>\00093\1591920000\\tos_traffic.rpa15

02:01:09 Severity 2 - Unable to open file d:\apps\NFA\Netflow\datafiles\ReaperArchive15\<address>\00093\1591920000\ (Tos) for writing

Cause

Backup of files in HArvesterWork needs to be cleared out

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Resolution

Clear out the HarvesterWork directory and restart services. For example:

sc stop NetQoSReaper

sc stop "CACollPollWS"

timeout /t 10

sc stop "NetQoSHarvester"

 

move D:\Apps\NFA\Netflow\datafiles\HarvesterWork\* D:\Temp\HarvesterWork

 

sc start "NetQoSHarvester"

timeout /t 10

sc start "CACollPollWS"

sc start NetQoSReaper