How to restart the Data Aggregator
Article ID: 192896
Updated On:
Products
CA Performance Management
Network Observability
Issue/Introduction
How to properly restart the Data Aggregator
Data Aggregator lost contact with Portal console and will not reconnect
Environment
Dx NetOps Performance management all versions
Cause
If web services are not all running, or some other reason that creates the need to restart the Data Aggregator
Resolution
Please do the following to restart the DA, assuming this is Red Hat 7.x
cd /opt/IMDataAggregator/apache-karaf-*
systemctl stop dadaemon
systemctl stop activemq
mv data data.bak
reboot the DA or run "systemctl start dadaemon"
Additional Information
Portal unable to contact DA
Feedback
Yes
No
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