How to restart the Data Aggregator

Products

• CA Performance Management
• Network Observability

Issue/Introduction

How to properly restart the Data Aggregator

Data Aggregator lost contact with Portal console and will not reconnect

Environment

Dx NetOps Performance management all versions

Cause

If web services are not all running, or some other reason that creates the need to restart the Data Aggregator

Resolution

Please do the following to restart the DA, assuming this is Red Hat 7.x

cd /opt/IMDataAggregator/apache-karaf-*

systemctl stop dadaemon

systemctl stop activemq

mv data data.bak

reboot the DA or run "systemctl start dadaemon"

Additional Information

Portal unable to contact DA