EDR 4.4 fails to display Help using the link within the EDR appliance console

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Article ID: 192875

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Updated On:

Products

Endpoint Detection and Response

Issue/Introduction

EDR 4.4 fails to display Help using the link within the EDR appliance console.

Output from the CLI command show –v includes: 4.4.0-814

Instead of displaying the Help categories and links to documents, when you click on the Help link, you receive a page with the header and footer of the Broadcom website, but no content in between, like: 

 

Cause

Build release system error.

Environment

Release : 4.4.0-814

 

Resolution

 

Engineering identified and addressed this issue with 4.4.0-815. Less than 10 appliances outside of Broadcom received the 4.4.0-814 build.

 

To workaround

 

Please contact support for more assistance with correcting the link to the Help system.

 

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