ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

NPC web GUI doesn't open and throws error: "Server Error in '/npc' Application"


Article ID: 19287


Updated On:


CA Application Delivery Analysis MTP (NetQoS / ADA) CA eHealth



NPC web GUI doesn't open. Error message bellow:

Server Error in '/npc' Application.

The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested URL: /npc/default.aspx


  1. On NPC server, open IIS Manager and expand the server->Sites->Default Web Site.

  2. Select the npc virtual app and click 'Basic Settings' on the right side.

  3. Edit the 'Physical Path' property and replace any / with a \.

  4. Repeat for the PortalWebService, SingleSignOn, VMWare, and WAAS virtual apps.

  5. Run iisreset.


Component: NQPRFC