Activity logs for CI in CMDB

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Article ID: 192840

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

How one can extract the collectively collect data dump or report for all the CI's (Configuration Item),i.e. , activity log (changes) that have been made on each CI?

Environment

Release : 17.1, 17.2

Component : SERVICE DESK MANAGER

Resolution

There is no such report available which would give the CIs with activity logs.

As an option, administrator may try exploring Database by creating a 'Select' with JOIN query between table 'nr_com' (This is the table which has entries for activity of CIs) and ca_owned_resource (Table for CIs) to get reports for versioning of CIs.