CA PPM SFTP Access Connection

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Article ID: 192813

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Core FTP, Cannot access the SFTP folder for SaaS Environment.

Error Message: Unable to connect / connection unsuccessful 

Environment

Release : 15.4.1

Component : CA PPM SAAS APPLICATION

Resolution

A) De-Install core FTP

B) re-install core FTP

C) Enter the required details

D) Test the connection

Additional Information

Only for SaaS Users