Roadmap Items Duplicating in Roadmap Timeline Report

Article Id: 192808
Status: Published
Updated On: 19-06-2020 12:31
Products:
Clarity PPM SaaS , Clarity PPM On Premise
Issue/Introduction:

  • When running the OOTB Roadmap Timeline Report, we are seeing duplicate row items for each roadmap item. 
  • This is happening as for every scenario you create on a roadmap, it duplicates the roadmap item in the Roadmap timeline report

Steps to reproduce:

  1. Create a new roadmap
  2. Import one Clarity project to the roadmap
  3. Create a new Scenario using save as, so that now in the scenario drop down, there are two scenarios
  4. Go to Advanced Reporting and select Roadmap Timeline
  5. Select your Roadmap from the input controls
  6. Enter the other applicable input including Fiscal Year
  7. Click Apply

Expected Results: Just one row returns for the one project on the roadmap

Actual Results: Two rows return for the same project. If you create another scenario, then any projects imported at the time of the scenario creation will show up a third time

Environment:

Release : 15.6.1, 15.7, 15.7.1, 15.8

Component : CA PPM SAAS JASPERSOFT

Resolution:

This issue is being investigated with the following defect: DE55808