Policy Imports are Hanging

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Article ID: 192795

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

Multiple XPSImport jobs are hanging.  We are running 5-6 XPSImport jobs on one of our policy servers, and the jobs have been running for hours and hours.  In the past these jobs have completed in a reasonably short time.

Cause

Unknown.

Environment

Release : ALL

Component : SITEMINDER -POLICY SERVER

Resolution

Running multiple simultaneous XPSImport jobs is not supported.  The XPSImport tool was not designed for this and doing so risks policy store data integrity problems.  Run only one XPSImport job at a time.