Users cannot create a new virtual field on an object based custom portlet

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Article ID: 192764

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

The object is made from the Project object. Users can access the portlet and can go to Configurations> Columns > New >Image. However the users can not enter a label and create the linked image field. 

Environment

CA PPM APPLICATION

Resolution

End users can change the layout of the portlet and changes will only apply to this end-user. There is no ability from the Admin side to resolve if the configuration becomes corrupt.

Here are the steps on how each end-user can modify the layout to resolve this problem:

From the custom Portlet [--Actions--] > Configure > General Properties page > Click 'Restore Defaults' button

Alert: Do you want to restore your filter and list back to the default view?

Click 'Yes' button

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