After upgrade to UIM20.1 trellis and udm_manager in failed state

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Article ID: 192734

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

After upgrade from 9.2.0 to UIM 20.1 trellis and udm_manager probes are in failed state.

versions: trellis 9.20 and udm_manager 8.50

Cause

Install did not complete correctly.

Environment

Release : 20.1

Component : UIM - UDM

Resolution

If after upgrade to UIM 20.1 trellis probe is still version 9.20 and udm_manager 8.50, most likely the Install did not complete correctly.

Re-running the installer should fix the issue. Trellis and udm_manager should be upgraded to version 20.1.