Cannot launch to Introscope Java "workstation.jnlp"

book

Article ID: 192716

calendar_today

Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Cannot  launch Introscope Java "workstation.jnlp"  over  firewall, The firewall already open for 443 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Customer customize jsp files . Added full URL paths to everything in the <EM HOME>/product/enterprisemanager/plugins/com.wily.introscope.workstation.webstart_x,x,x/WebContent/jnlp/

 

<resources>
	    	<!-- Dynamically generated list of plugins -->
		<jar href="workstationProduct/plugins/ch.ifa.draw_5.3.0.jar"/> - Add http:// -- url

1) com.wily.introscope.workstation.feature.jsp

2) eclipseplugins.jsp