Cannot update network_address on switch model due to "The update to attribute Network_Address was disallowed"

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

We are trying to edit IP Address for a few models but are getting an error. 

Pop Up message states...

Model write error: <model_name> The update to attribute Network_Address was disallowed due to a rule implemented on the server.

Cause

This error can occur if there is a conflict of IP Address on USMOtherIPAddress (0x5b60004) , preventing the IP address change on the model. 

Environment

Release : 10.3

Component : Spectrum Core / SpectroSERVER

Resolution

Use Locator Search on IP to find the conflicting IPs. Utilize Shared IP and Alarming list to allow the IP Addresses to be changed. 

 

Goto VNM model -> information tab ->shared IP detection and alarming -> 

 

 

 

Please refer documentation to know more about Shared IP Detection and Alarming: 

 

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/spectrum/10-4-1/managing-network/modeling-and-managing-your-it-infrastructure/vnm-attributes-in-the-information-tab.html#concept.dita_d4e78c9d140818bcf08ca0c04d48fa110007afac_SharedIPDetectionandAlarming