How does Service Point organize the Service Catalog offerings when clicking on the 'More' option?

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Article ID: 192689

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Updated On:

Products

CA Service Management - Service Desk Manager CA Service Catalog

Issue/Introduction

How does Service Point organize the Service Catalog offerings when clicking on the 'More' option?

Environment

Service Catalog 17.2 and 17.3

All Supported Operating Systems

Resolution

The sort is made alphabetically by the Service Catalog offering name. It is configured in the SearchMS under the file application.conf (CA\xFlow\APPS\Services\searchmicroservice-17.0.479\conf)

The setup is under the following line

#Featured offering list from esearch - for Business User