Import of SCCM data shows wrong operating system in ITCM console.

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Article ID: 192688

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Updated On:

Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Software Delivery CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Collected  SCCM data of new installed systems. Import the date in ITCM

 DSM explorer shows Windows 10 Enterprise 2016 LTSB as Windows Server 2016

but the correct version has to be Windows 10 Enterprise 2016 LTSB 
Under Software Discovered you will see the correct os version.

The trace file show the correct os 
And the xiu file contains:

 <class_id>5499</class_id> (in der class_definition  in der mdb steht dazu: Windows Server 2016)

but also

<group name="$Operating System$">
<attribute name="Operating System" type="string">Microsoft Windows 10 Enterprise 2016 LTSB</attribute>

 

Environment

Release : 1403

Component : DESKTOP AND SERVER MANAGEMENT

Resolution

Please open a Ticket with Support and Request : T5IZ426