What is the correct Genericapiconnector release to integrate DXI OI x APM on-premise?

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Article ID: 192680

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

What is the correct Genericapiconnector release to integrate DXI OI x APM on-premise?

 

Environment

DXI Operation Intelligent SaaS
CA Application Performance Management 10.7 release

 

Resolution

By our documentation, one of the steps to perform this integration is to use the generic connector for "Generic Connector Plugin for TAS Data Migration".  The correct release to perform this step is the release 1.3.2.3, If you use any other release, the map for the integration will not render properly, will duplicate some vertex and API connector logs shows the error message:

INFO [2020-05-25 19:19:30,432] com.ca.doi.genericapiconnector.jobs.Datafetcher, CA APM Topology, isJobRestarted:
False
ArithmeticException: / by zero
at com.ca.doi.genericapiconnector.jobs.DataFetcher.run(DataFetcher.java:83)
at java.lang.Thread.run(Thread.java:748)
Vertex MAP duplicated:


Broken edges (Vertex without edges)

- Then If you use the release 1.3.2.3 for the integration, it was successful and you will see all information being reported without any "ArithmeticException: / by zero" error inside the connector logs or broken vertex into the ATC map:

Our documentation regarding this integration:
http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/integrating/Integrating-CA-APM-OnPrem-with-DX-Operational-Intelligence-SaaS---Hotfix-43.html#concept.dita_e60b6158-0eea-4cc8-9f2b-8d77de552305_Prerequisites

Additional Information

If you want to download the generic connector 1.3.2.3, please contact us through https://support.broadcom.com/ and refer to this knowledge article, our representative will provide for you.

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