Error Page when Selecting Indexed Report in OM Web Viewer 12.1
Article ID: 192674
Updated On:
Products
Output Management Web Viewer
Issue/Introduction
When clicking on an indexed report in OM Web Viewer, the report does not provide an Index selection or open up. When clicking on the same indexed report again, an error page is displayed. This is occurs regardless of Java type/version.
Environment
- Output Management Web Viewer 12.1
- Java
- Apache Tomcat®
Resolution
Changing the Apache Tomcat® Services Properties under the Log On tab from a specified "This account" to "Local System account" resolved the problem - after WAR files were re-deployed.
Feedback
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