IDP activated account does not permit login to ICDm

Products

• Endpoint Security Complete

Issue/Introduction

On the login page, the IDP activated account does not permit login to ICDm.

The login page also no longer shows the link to login with an administrator login link. 

Resolution

To login with the original admin non-IDP account for troubleshooting:

https://securitycloud.symantec.com/oidc/authorize/?okta_admin_flow=1