ACWP and Total Hours not Updating

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Article ID: 192660

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

There are a couple of projects that have zero actual hours, as well as a $0 ACWP amount. However, it's expected that both of these values be greater than 0. 

 

Environment

Release : 15.7.1

Component : CA PPM SAAS APPLICATION

Resolution

First, the resources must have a rate for the project. For this,  the project needs to be associated to a rate matrix, if not already, and the Rate Matrix Extraction job will need to run. 

The approved timesheets with time against these projects will then need to be posted by running the Post Timesheets job. 

For the actuals to be updated at the project level, the Investment Allocation job will need to be run as well.