After installing Endpoint Protection 14.3 the regsvr32.exe process hangs.

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Article ID: 192639

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After installing Symantec Endpoint Protection (SEP) 14.3 on Windows 10 clients the regsvr32.exe process hangs.

Cause

Application Control

Environment

Symantec Endpoint Protection 14.3

Windows 10 1903 and 1909

Resolution

This issue is fixed in Symantec Endpoint Protection 14.3 MP1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Workaround

Set an Application Control exception for C:\Windows\System32\regsvr32.exe.

https://knowledge.broadcom.com/external/article/181736/how-to-create-an-application-control-exc.html

Additional Information

ESCRT-4096