com.ca.ad.sv.iam.error.IAMException: org.keycloak.authorization.client.util.HttpResponseException: Unexpected response from server: 500 / Internal Server Error

Products

• CA Cloud Test Mobile
• CA Application Test

Issue/Introduction

Getting these errors all throughout the registry.log:

2020-06-02 04:49:16,179Z (00:49) [Event Sink Thread Pool Thread 2] ERROR com.ca.ad.sv.iam.IAMClient     - Error while logging out
org.keycloak.authorization.client.util.HttpResponseException: Unexpected response from server: 500 / Internal Server Error
 at org.keycloak.authorization.client.util.HttpMethod.execute(HttpMethod.java:95)
 at org.keycloak.authorization.client.util.HttpMethodResponse$2.execute(HttpMethodResponse.java:48)
 at com.ca.ad.sv.iam.IAMClient.logout(IAMClient.java:293)
 at com.ca.ad.sv.iam.admin.IAMAdminProcessor.execute(IAMAdminProcessor.java:47)
 at com.ca.devtest.acl.internal.IAMRoleSyncUtil.roleSyncFromIAM(IAMRoleSyncUtil.java:23)
 at com.ca.devtest.acl.internal.IAMUtil.roleSyncFromIAM(IAMUtil.java:40)
 at com.itko.lisa.coordinator.TestRegistryImpl.lambda$initialize$0(TestRegistryImpl.java:321)
 at com.itko.util.Pulse.execPulse(Pulse.java:521)
 at com.itko.util.Pulse.eventReceipt(Pulse.java:491)
 at com.itko.util.EventThread.execEvents(ThreadedEventSink.java:79)
 at com.itko.util.EventThread.run(ThreadedEventSink.java:59)
2020-06-02 04:49:16,179Z (00:49) [Event Sink Thread Pool Thread 2] ERROR com.ca.ad.sv.iam.admin.IAMAdminProcessor - Exception executing execute()
com.ca.ad.sv.iam.error.IAMException: org.keycloak.authorization.client.util.HttpResponseException: Unexpected response from server: 500 / Internal Server Error
 at com.ca.ad.sv.iam.IAMClient.logout(IAMClient.java:296)
 at com.ca.ad.sv.iam.admin.IAMAdminProcessor.execute(IAMAdminProcessor.java:47)
 at com.ca.devtest.acl.internal.IAMRoleSyncUtil.roleSyncFromIAM(IAMRoleSyncUtil.java:23)
 at com.ca.devtest.acl.internal.IAMUtil.roleSyncFromIAM(IAMUtil.java:40)
 at com.itko.lisa.coordinator.TestRegistryImpl.lambda$initialize$0(TestRegistryImpl.java:321)
 at com.itko.util.Pulse.execPulse(Pulse.java:521)
 at com.itko.util.Pulse.eventReceipt(Pulse.java:491)
 at com.itko.util.EventThread.execEvents(ThreadedEventSink.java:79)
 at com.itko.util.EventThread.run(ThreadedEventSink.java:59)
Caused by: org.keycloak.authorization.client.util.HttpResponseException: Unexpected response from server: 500 / Internal Server Error
 at org.keycloak.authorization.client.util.HttpMethod.execute(HttpMethod.java:95)
 at org.keycloak.authorization.client.util.HttpMethodResponse$2.execute(HttpMethodResponse.java:48)
 at com.ca.ad.sv.iam.IAMClient.logout(IAMClient.java:293)
 ... 8 more

Environment

All supported DevTest releases.

Cause

Not on a supported version of PostgreSQL.

Resolution

Re-installed DevTest and configured to use a supported version of PostgreSQL.

Was using version 11.7, and we only support versions 11.1, 10.6 and 9.6.11

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/devops/devtest-solutions/10-5/installing/preinstallation/system-requirements.html#concept.dita_32422ef2bcae24b675c3df2ce5836fe565b94511_DatabaseRequirements