Arcotsm( State Manager) failing the Access Denied error

Products

• CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)
• CA Strong Authentication
• CA Rapid App Security
• CA Risk Authentication
• CA Advanced Authentication

Issue/Introduction

We are seeing in our non-prod environment an error Access Denied when we try to access the arcotsm test URL http://<host>:<port>/arcotsm
Our other health check come back normally, this seems to be specific to arcotsm.

Environment

Release : 9.1

Component : AuthMinder(Arcot WebFort)

CA Adapter

Resolution

In your Tomcat Application server please go to TOMCAT_HOME/webapps/arcotsm and open the web.xml file and make the following changes, check the value if it is set to true make it false and restart the application server and test again.-

 

<context-param>
        <param-name>disableIndexPage</param-name>
        <param-value>true</param-value>
</context-param>

 

This will need the restart of the Application server.