ETC EM continues to fail and crash.

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Article ID: 192558

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Our ETC has continued to crash and Java Dump, it won't stay running very long.  I have cleaned out Postgres using the "sqlTools7.jar" as recommended last time, but this hasn't resolved the issue.

Cause

Out of Memory on EM.

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Need to increase memory. The APM database is larger than available memory can handle.

 

 [ERROR] [pool-22-thread-1] [Manager] Uncaught Exception in Enterprise Manager: In thread 'pool-22-thread-1' and the message is: java.lang.OutOfMemoryError: Java heap space
java.lang.OutOfMemoryError: Java heap space
    at java.lang.AbstractStringBuilder.<init>(AbstractStringBuilder.java:68)
    at java.lang.StringBuilder.<init>(StringBuilder.java:101)
    at com.fasterxml.jackson.core.util.TextBuffer.contentsAsString(TextBuffer.java:394)
    at com.fasterxml.jackson.core.io.SegmentedStringWriter.getAndClear(SegmentedStringWriter.java:83)
    at com.fasterxml.jackson.databind.ObjectMapper.writeValueAsString(ObjectMapper.java:3225)
    at com.wily.introscope.appmap.em.services.impl.AGCServiceImpl$FollowerInvocationHandler.invoke(AGCServiceImpl.java:528)
    at com.sun.proxy.$Proxy218.pushEvents(Unknown Source)
    at com.wily.introscope.appmap.events.consumers.AGCMasterEventConsumer.sendPayload(AGCMasterEventConsumer.java:77)
    at com.wily.introscope.appmap.events.consumers.AbstractAGCProxyEventConsumer$1.run(AbstractAGCProxyEventConsumer.java:165)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)