Outdated Service Manager in use or Service Manager with missing CAPKI installation.

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Article ID: 192526

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation CA Automic Operations Manager CA Automic Oracle

Issue/Introduction

Error message:

Warning: Service Manager communication could not be established in secure mode!
Outdated Service Manager in use or Service Manager with missing CAPKI installation.

Cause

cause: Configuration setting to be enabled.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Installing  CAPKI will resolve the issue.

If you dont want to use CAPKI, they can follow the below settings.

Set the SMGR_SUPPORT_LEGACY_SECURITY in UC_SYSTEM_SETTINGS to Y