Outdated Service Manager in use or Service Manager with missing CAPKI installation.

Article Id: 192526

Status: Published

Updated On: 09-06-2020 02:14

Products:

CA Automic Workload Automation - Automation Engine , CA Automic One Automation , CA Automic Operations Manager , CA Automic Oracle

Issue/Introduction:

Error message:

Warning: Service Manager communication could not be established in secure mode!
Outdated Service Manager in use or Service Manager with missing CAPKI installation.

Cause:

cause: Configuration setting to be enabled.

Environment:

Release : 12.3

Component : AUTOMATION ENGINE

Resolution:

Installing CAPKI will resolve the issue.

If you dont want to use CAPKI, they can follow the below settings.

Set the SMGR_SUPPORT_LEGACY_SECURITY in UC_SYSTEM_SETTINGS to Y