UNIX Agent connection issue with error message U02001007

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Article ID: 192517

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation CA Automic Operations Manager CA Automic Oracle

Issue/Introduction

We have administration UNIX agent called UX_EPC. We are not able to start the jobs here, receiving below error.

"U02001007 User 'uc4reorg' is unknown or an invalid password has been provided."

Cause

Cause: Configuration error.

Environment

Release : 12.0, 12.1 , 12.2, 12.3

Component : AUTOMATION ENGINE

Resolution

Review the attached PDF and configuration the UNIX Agent as per the documentation attached.

Additional Information

 

 

Attachments

1600257450381__Mandatory file permissions for Linux Agents.docx get_app