Endpoint Protection Application and Device control causes delay in Chinese language keboard input

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Article ID: 192502

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Updated On:

Products

Endpoint Protection

Issue/Introduction

When entering Chinese text into a Microsoft document (Excel or Word—Outlook is not affected)—there is a delay of a few seconds between keyboard input and appearance of text in the document.

Resolution

This issue is fixed in Symantec Endpoint Protection (SEP) 14.3 RU1. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.