Cannot Create a Project From Template in the New UX

book

Article ID: 192494

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Projects cannot be created from a template in the new UX. 

Steps to reproduce - 

  1. Navigate to either the project list page or the project tile page.
  2. Select 'New from Template'
  3. Select  any template
  4. Enter project name
  5. Click create

Expected:  Project creation initiated
Actual:  Red banner at top of page reads 'failed to create project' and no project is generated.

When this occurs, the logs may throw an error similar to: 

ERROR 2020-06-08 12:42:40,842 [http-nio-8080-exec-559] ppm.rest (clarity:<user>:11189499__66B6540F-B569-454C-8708-ADEB37195111:PPM_REST_API) The current user '<user>' doesn't have permission on 'assgn_pool'

Cause

This is due to the missing Field Level Security access over the Resource Pool field on the project object. 

Environment

Release : 15.8

Component : CA PPM APPLICATION

Resolution

Grant a group that the user is part of View or Edit rights over the Resource Pool field in the new UX under Administration - Attributes.