Monitor PAM and EEM

Products

• CA Process Automation Base

Issue/Introduction

Need to setup monitoring for EEM and ITPAM.  What can I monitor - Services, Processes etc.?

Environment

EEM 12.6.x and ITPAM 4.3 and 4.4

Resolution

EEM

Services

iGateway
DXserver_itechpoz

Processes

CA Directory - C:\Program Files\CA\Directory\dxserver\bin\dxserver.exe

iTechnology Application Server - C:\Program Files\CA\SC\iTechnology\igateway.exe

ITPAM

Services

CAITPAMServer

Processes

You will want to monitor the related Java process for PAM.

How to display Command Line in Task Manager

Look for the process that has -Dprogram.name=C2OServer under the command line column after the path.

Should be something like:

"C:\Program Files\Java\jdk1.8.0_181\bin\java" -Dprogram.name=C2OServer