Unknown Model Class devices

Products

• CA Spectrum
• CA eHealth

Issue/Introduction

Device Discovery results with Unknown Model Classes.

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Resolution

The device/host is not responding to SNMP request.

Engage the device/host administrator to check the SNMP agent.

Additional Information

Use the sapwalk2 utility to check the device/host is responding to SNMP requests.

https://knowledge.broadcom.com/external/article?articleId=13592