Unknown Model Class devices

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Article ID: 192466

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

Device Discovery results with Unknown Model Classes.

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Resolution

The device/host is not responding to SNMP request.

Engage the device/host administrator to check the SNMP agent.

Additional Information

Use the sapwalk2 utility to check the device/host is responding to SNMP requests.

https://knowledge.broadcom.com/external/article?articleId=13592

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