Can't open probe GUI's or download to archive from Infrastructure Manager

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Article ID: 192464

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

After installing UIM 20.1 and Infrastructure Manager, I am unable to open probe GUI's or download probes to the archive.

The probes download, but then will not save and show error CNimListCtrl.

When trying to open a probe GUI, I get error CNimPackageEditor (1).

However, Admin Console is working just fine with GUI's and the archive.

Cause

Infrastructure Manager requires Visual Studio 2008.

This does not come with newer version of Windows by default.

Environment

Release : 20.1

Component : UIM - Infrastructure Manager

Resolution

Using Admin Console, download the vs2008 package from the archive.

Deploy this to the machine where IM is loaded.

Then, uninstall and reinstall IM.

The probe GUI's should now be reachable and the archive will be able to save downloads.