Where do I find the LMP key product codes on the support website?

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Article ID: 192460

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Updated On:

Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA LDAP Server for z/OS CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware MF - MISC OLD CODES SERVICE ASSURE Generic Uniservice for CICS Generic Uniservice II CA Output Management Web Viewer

Issue/Introduction

I cannot find the LMP product codes on the new Support Portal.

Cause

The support portal has been redesigned. 

Environment

Support Portal 

Resolution

 You can find the product codes if you go to the support portal homepage and follow these steps:

  • Click on MAINFRAME SOFTWARE
  • On the resulting page, scroll down and towards the bottom left, find the link for licensing
  • Click on the blue licensing link
  • Beneath the CA Common Services LMP header on the resulting page, you will see a choice for LMP Product Code listing.
  • Click on that link and from the resulting table, search for the desired product code(s) in the second column


     

Additional Information

The Broadcom Licensing Department assigns licenses as per the contracts customers have with us.  Common Services Technical Support does not have access to any contractual information.

The product information is found here: