Where do I find the LMP key product codes on the support website?

Article Id: 192460
Status: Published
Updated On: 08-06-2020 12:07
Products:
CA CIS , CA Common Services for z/OS , CA 90s Services , CA Database Management Solutions for DB2 for z/OS , CA Common Product Services Component , CA Common Services , CA ecoMeter Server Component FOC , CA Easytrieve Report Generator for Common Services , CA Infocai Maintenance , CA IPC , Unicenter CA-JCLCheck Common Component , CA LDAP Server for z/OS , CA Mainframe VM Product Manager , CA Chorus Software Manager , CA On Demand Portal , CA Service Desk Manager - Unified Self Service , CA PAM Client for Linux for zSeries , CA Mainframe Connector for Linux on System z , CA Graphical Management Interface , CA Web Administrator for Top Secret , CA CA- Xpertware , MF - MISC OLD CODES , SERVICE ASSURE , Generic Uniservice for CICS , Generic Uniservice II , CA Output Management Web Viewer
Issue/Introduction:

I cannot find the LMP product codes on the new Support Portal.

Cause:

The support portal has been redesigned. 

Environment:

Support Portal 

Resolution:

 You can find the product codes if you go to the support portal homepage and follow these steps:

  • Click on MAINFRAME SOFTWARE
  • On the resulting page, scroll down and towards the bottom left, find the link for licensing
  • Click on the blue licensing link
  • Beneath the CA Common Services LMP header on the resulting page, you will see a choice for LMP Product Code listing.
  • Click on that link and from the resulting table, search for the desired product code(s) in the second column


     

Additional Information:

The Broadcom Licensing Department assigns licenses as per the contracts customers have with us.  Common Services Technical Support does not have access to any contractual information.

The product information is found here: