MCS failures for Application Discovery

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Article ID: 192430

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Various MCS profiles have been deployed into the environment with most working fine however groups/devices that have had Application Discovery profile deployed are seeing a large number of failures.

Logs are showing this error:


Deployment deferred awaiting probe deployment or redeployment: (1) error, Received status (1) on response (for sendRcv) for cmd = 'probe_config_set'

 

 

Environment

Release : 9.2.0

Component : UIM - ROBOT

 

Resolution

The robots for the devices were all at 9.20 at various levels of hotfixes.

Checking the version of the attr_publisher that was installed (Controller GUI -> Status -> Installed packages) it was observed that the version of attr_publisher installed was 7.97.

 

attr_publisher 7.97 was compiled with vs2008 which is incompatible with Robot 9.20 which was compiled with vs2017.   

attr_publisher 9.20 has been compiled with vs2017 and is required for Robot 9.2x

Download and manually deploy attr_publisher 9.20 to the 9.2x robots.

Additional Information

Note:

With UIM 20.1, the robot version is 9.30 and the required version of attr_publisher (9.30) is delivered with the 20.1 upgrade/install.