The inherited sub-groups count doesn't update after adding new sub-groups
Article ID: 192406
Advanced Threat Protection Platform
Endpoint Detection and Response
If the Symantec Endpoint Detection and Response (SEDR) GUI under Settings -> Global -> is opened when adding sub-groups to the SEPM, the inherited sub-groups count in SEDR GUI is not updated.
When the inclusion UI is rendered, an async request is sent to obtain the sub-group count from database, however the render of the UI is finished before count request is completed.
Symantec is aware of this issue and is working on a resolution. As a temporary workaround, please use one of the following:
- Navigate to another section of the SEDR GUI, then navigate back to the SEPM Group Inclusions page
- Close the browser tab, relog into the SEDR GUI, then navigate back to the SEPM Group Inclusions page