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Team Center - Blank Page after Login, Status code 503


Article ID: 192344


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


Getting a Blank page with 503 "Lazy Load error" as covered in

Neither of these solutions are working.


Release : 10.7.0

Component : APM Agents


Changed the URL in the pointing to the root of the Enterprise Manager REST API to be a hostname not an IP. Certificate was set to match on hostname not IP Address. Adding a certificate to match on server IP as well would resolve this.

Example: changed to,

Additional Information

Important clue:
Webview log has errors about " No subject alternative names matching IP address found