When copying/transferring a Catalog ticket in Service Point redirects you to Catalog application
search cancel

When copying/transferring a Catalog ticket in Service Point redirects you to Catalog application

book

Article ID: 192338

calendar_today

Updated On:

Products

CA Service Management - Service Desk Manager CA Service Desk Manager CA Service Catalog

Issue/Introduction

In Service Point, when delegating/copying/transferring a Catalog ticket, this action redirects you to Catalog application

Environment

Release : 17.x

Component : SERVICE CATALOG

Resolution

This is expected behavior in 17.2 and 17.3 GA.