In Service Point, when copying/transferring a Catalog ticket, this redirects you to Catalog application

book

Article ID: 192338

calendar_today

Updated On:

Products

CA Service Management - Service Desk Manager CA Service Desk Manager CA Service Catalog

Issue/Introduction

In Service Point, when delegating/copying/transferring a Catalog ticket, this action redirects you to Catalog application

Environment

Release : 17.2

Component : SERVICE DESK MANAGER

Resolution

In Service Point, when delegating/copying/transferring a Catalog ticket, this redirects you to Catalog application.

This is expected behavior in 17.2 and 17.3 GA.