Data collector wont stay connected

book

Article ID: 192286

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

One of our data collectors wont stay connected to the DA. I have restarted 4 times now, it stops, starts, reconnects, then about 1 min later disconnects.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Cache appears to have been corrupted as this resolved the issue:

cd /opt/IMDataCollector/apache-karaf-2.4.3
mv data data.bak

Then restart the DC.