The show_queues command shows some queues are building

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Article ID: 192279

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Updated On:

Products

Advanced Threat Protection Platform Endpoint Detection and Response

Issue/Introduction

When monitoring the show_queues command via the admin CLI of the Symantec Endpoint Detection and Response (SEDR) appliance, it is noted that events in some queues are building.

Resolution

  1. Reboot the SEDR appliance
  2. Should rebooting the appliance not resolve the issue, please collect a diagnostics using the steps in the article linked below and contact Symantec Technical Support
Generating SEDR diagnostics without internet connectivity
https://knowledge.broadcom.com/external/article/179389