CAPC console process won't start

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

The CAPC console process won;t start. The following error is seen when we do start it:

]# /etc/init.d/caperfcenter_console start
rpmdb: Thread/process 20590/140009841268480 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db3 -  (-30974)
error: cannot open Packages database in /var/lib/rpm
rpmdb: Thread/process 20590/140009841268480 failed: Thread died in Berkeley DB library
error: db3 error(-30974) from dbenv->failchk: DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages database in /var/lib/rpm
wget is not installed and is required, exit starting Console...

Environment

CAPM 3.7

Cause

Corrupt rpm database

Resolution

The following commands can be run on CAPC to correct:

• mkdir /root/backups.rpm.mm_dd_yyyy/
• cp -avr /var/lib/rpm/ /root/backups.rpm.mm_dd_yyyy/
• rm -f /var/lib/rpm/__*
• rpm --rebuilddb

Then you should be able to start the console successfully