Not able to start SPS/Access Gateway after upgrading from 12.52 to 12.52 SP01 CR10

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Article ID: 192105

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) AXIOMATICS POLICY SERVER CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

We have upgraded SPS/Access Gateway from 12.52.0000.142 to 12.52.SP01.CR10. After upgrade we are not able start Secure Proxy Server.

nohup.out:

Bootstrap configuration directory=<PATHTO>/secure-proxy/arcot/conf/
driver loaded
<PATHTO>/jdk1.7.0_45/bin/java: symbol lookup error: <PATHTO>/jdk1.7.0_45/jre/lib/i386/libJdbcOdbc.so: undefined symbol: SQLAllocEnv

Resolution

secure-proxy/proxy-engine/conf/server.conf set enable="no" as below:

<Context name="AALoginService">
         docBase="aaloginservice"
         path="aaloginservice"
         enable="no"
</Context>
<Context name="Advanced Auth Application">
         docBase="authapp"
         path="authapp"
         enable="no"
</Context>
<Context name="UI Application">
         docBase="uiapp"
         path="uiapp"
         enable="no"
</Context>