The Help menu does not work for any browser, error 500 in Dev Tools on version 15.7.1

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Article ID: 192056

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The Help menu does not work for any browser. When we trace it with Dev we can see an error 500 is thrown. 

Environment

Release :

Component : CA PPM SAAS APPLICATION

Resolution

If you see this issue on all browsers/environments, raise it with Broadcom Support. They will work with the Technical Writers/Documentation team to resolve this.